It does not matter what type of car you have; when you need roadside or towing services, you want to be certain your vehicle is in good hands. However, if you have a luxury or classic car, given the cost of the vehicle, you want to be especially certain. Learn about some of the things you should look for to be confident your vehicle is in good condition.
1. Specialty Experience
When you speak with a service provider, do not be afraid to ask whether or not they have experience towing vehicles like yours. If the provider has the experience, you can have greater confidence that your vehicle will be protected since the provider knows firsthand what types of equipment and methods work best. It is worth noting that even if the provider does not have experience, they should still be trained on what to do.
2. Service Windows
You should also ask questions about service windows, particularly if you require tow services for a stranded vehicle. Unfortunately, luxury and classic vehicles are often the targets of thieves and other criminals. Therefore, the shorter the amount of time your vehicle remains on the road, the better. Most providers can give you an estimated time frame in which they will arrive. Fortunately, service providers are committed to getting to your vehicle as quickly and safely as possible.
3. Transport Options
If you need to have your vehicle towed, be certain to find out what type of transport options the provider offers. Generally, providers offer hook and chain and flatbed towing. With the hook and chain, the vehicle is essentially hooked to the tow truck by two wheels, while the other two roll on the ground. For a high-end vehicle with custom bodywork or a lower clearance, a flatbed tow is better as it keeps the entire vehicle off the ground.
4. Insurance Packages
Fortunately, all professional tow companies offer insurance. However, it is important to keep in mind that sometimes these policies have limits. If you have a very expensive vehicle, the cost of the vehicle may exceed the cost of insurance. Ask the provider upfront about these coverage limits and see if they have additional options that allow you to add value to the policy.
Keep in mind that all professional tow service providers are committed to protecting the vehicles they service. However, keeping these tips in mind as you search for a provider can help improve your confidence. Contact a local towing service to learn more.
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